General Terms and Conditions of Panství Bechyně s.r.o.
These General Terms and Conditions (hereinafter referred to as the "Terms and Conditions") govern the legal relationship between Panství Bechyně s.r.o. (hereinafter referred to as the "Provider") and the customer (hereinafter referred to as the "Client") in connection with the reservation of venues and the organization of one-time events held at the Provider's premises in Bechyně or Černická Obora.
These General Terms and Conditions apply to all venue rentals, weddings, corporate events and other events organised by Panství Bechyně s.r.o., unless otherwise agreed in writing.
Provider's Obligations
Following an initial enquiry or expression of interest by the Client, the Provider and the Client shall preliminarily agree on the scope of the requested services. The Provider will subsequently prepare and submit a price quotation.
Upon receipt of the required deposit, the Provider undertakes to reserve the agreed venue exclusively for the Client on the agreed date.
Deposits and Cancellation Policy
Unless otherwise agreed in writing, the reservation of the agreed venue and services becomes binding upon payment of the non-refundable initial deposit.
The initial deposit is:
- CZK 20,000 for weddings and other events,
- CZK 5,000 for wedding ceremonies only.
The deposit shall be deemed paid once the corresponding amount has been credited to the Provider's bank account.
Following payment of the initial deposit, both parties shall proceed without undue delay to sign the final Venue Rental and Event Services Agreement.
Should the Client fail to sign the agreement within 14 days of paying the initial deposit for reasons attributable to the Client, the Provider shall consider the Client to have withdrawn from the reservation.
In such case, the initial deposit shall be retained by the Provider as a contractual cancellation fee and no further administrative or financial action shall be required.
Second Deposit
The second deposit must be paid no later than 30 days prior to the scheduled event date.
The total amount of the deposits paid by that date, including the initial deposit of CZK 20,000 (or CZK 5,000 in the case of a ceremony only), shall equal 90% of the preliminary event budget, including venue rental and all agreed services.
The remaining 10% shall be invoiced after the event and must be paid within 14 days of the event date.
The Client may alternatively settle the entire preliminary budget in a single payment at least 30 days before the event.
Cancellation Fees
Should the Client cancel the event:
- more than three months before the scheduled event date, the cancellation fee shall equal the non-refundable initial deposit (CZK 20,000 or CZK 5,000);
- less than three months before the scheduled event date, the cancellation fee shall equal 90% of the preliminary event budget.
The Client expressly agrees that the Provider is entitled to retain the applicable cancellation fee without any further administrative procedures.
Exceptional Circumstances
Any payments received from the Client shall be refunded in full if the cancellation is caused by serious circumstances beyond the Client's reasonable control, including but not limited to:
- sudden serious illness,
- death of a close family member,
- or other events constituting force majeure.
Likewise, all payments received shall be refunded in full if the Provider is unable to fulfil the agreement due to force majeure or for reasons attributable to the Provider.
Accommodation Services
Accommodation services booked in addition to the venue rental are governed by the Provider's Accommodation Terms and Conditions.
Accommodation reservations become confirmed upon payment of 50% of the total accommodation price.
Further information is available under the Price List section for each accommodation facility on the Provider's website.
Final Settlement
The final settlement of the event, based on the agreed preliminary budget and including any compensation for damages caused during the event, shall be completed immediately after the event, but no later than 14 days after the event date.
The outstanding balance shall be payable by the due date stated on the final invoice.
If payment is not received by the due date, the Provider shall charge statutory late payment interest from the first day following the invoice due date, in accordance with the applicable legislation of the Czech Republic.
Venue Rental Period
Černický Chateau
The rental fee includes 24 hours of exclusive use of both the indoor and outdoor areas of the property.
The venue must be vacated and returned to the Provider no later than 12:00 noon on the day following the event.
Preparation of the venue on the day preceding the event is included in the rental price between 8:00 a.m. and 8:00 p.m.
Any additional preparation time beyond these hours will be charged proportionally according to the venue rental price.
Bechyně Castle
The rental fee includes exclusive use of the indoor and outdoor areas of the castle from 8:00 a.m. on the day of the event until 3:00 a.m. the following morning.
The venue must be vacated and returned to the Provider no later than 12:00 noon.
Preparation on the day preceding the event is included between 8:00 a.m. and 8:00 p.m.
Any additional preparation time will be charged proportionally according to the venue rental price.
Vehicle Access
During the event, only two vehicles are permitted to enter and park within the castle park in Bechyně or in the parking area in front of Černický Chateau.
All other guests are requested to use the complimentary parking area located outside the main castle gate or the parking facilities at Černická Obora Guesthouse, situated approximately 200 metres from Černický Chateau.
Technical vehicles, suppliers and contractors may park only in designated parking areas.
Photography
Photography within the rented premises is free of charge.
Photography outside the rented areas is possible subject to prior agreement between the Client and the Provider.
External wedding parties may obtain permission to use the castle and castle park for wedding photography upon prior arrangement made at least 7 days in advance and payment of a fee of CZK 5,000 (excluding VAT).
For photography enquiries, please contact:
Catering
External catering is permitted in the rented premises subject to prior agreement with the Provider.
Should the catering company require the use of the Provider's electricity, kitchen facilities or technical infrastructure for cooking or reheating food on site, a fee of CZK 5,000 (excluding VAT) will be charged.
This fee covers, in particular:
- electricity consumption,
- wear and tear of the facilities,
- preparation of technical infrastructure,
- cleaning before and after the event.
The fee will not be charged if the catering company:
- uses its own independent power supply,
- brings fully prepared food,
- uses its own refrigerated vehicles,
- only serves food on site,
- and does not connect any electrical appliances belonging to the Provider or requiring the Provider's electricity supply, including coffee machines, refrigerators, kettles, lighting, heating lamps or any other electrical equipment.
Safety and Liability
Smoking is strictly prohibited in all indoor areas of the premises.
The possession or storage of firearms and other weapons anywhere on the Provider's premises is prohibited.
Children under the age of 10 must be supervised by a responsible adult at all times while on the premises of Panství Bechyně.
The Client shall be fully responsible for any damage caused by children or guests attending the event.
The Client undertakes to reimburse the Provider for all damages caused during the event. This obligation also applies to any damage discovered only after the Client has left the premises.
Commissions
Panství Bechyně s.r.o. may pay commissions to third parties for introducing new clients.
The maximum commission amounts to 8% of the total price excluding VAT, calculated solely from the venue rental and accommodation charges.
Any additional arrangements must be agreed individually and specified in a separate agreement or contract.
Panství Bechyně s.r.o. may also conclude separate commission agreements with subcontractors, according to individually negotiated terms.
Personal Data Protection (GDPR)
Panství Bechyně s.r.o., registered office:
Zámek 1, 391 65 Bechyně, Czech Republic
Company ID (IČO): 28086571
(hereinafter referred to as the "Controller")
processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation – GDPR) and all applicable legislation governing the protection of personal data.
The Controller primarily processes personal data obtained directly from data subjects, as well as data received from authorised third parties (for example travel agencies or online booking platforms), solely to the extent necessary for fulfilling contractual or legal obligations.
Personal data may be processed for the following purposes:
- conclusion and performance of accommodation and related service contracts;
- fulfilment of statutory obligations arising under Czech legislation;
- guest registration and reporting obligations;
- protection of the Controller's legitimate rights and interests.
The processed personal data may include, in particular:
- first name and surname,
- permanent address,
- date of birth,
- telephone number,
- e-mail address,
- arrival and departure dates,
- purpose of stay,
- identity card or passport number,
- nationality,
- visa number (where applicable).
Personal data may be processed both manually and electronically by authorised employees of the Controller and by authorised data processors acting on behalf of the Controller under data processing agreements.
Rights of Data Subjects
Every guest has the right to:
- access their personal data;
- request correction of inaccurate data;
- request deletion of personal data where legally applicable;
- request restriction of processing;
- object to the processing of personal data;
- receive a copy of personal data processed by the Controller.
Upon written request, the Controller shall provide the requested information without undue delay.
Where the guest believes that their personal data are being processed unlawfully, they have the right to lodge a complaint with the supervisory authority.
For the Czech Republic, the supervisory authority is:
Office for Personal Data Protection (ÚOOÚ)
Contact Details
Panství Bechyně s.r.o.
Zámek 1
391 65 Bechyně
Czech Republic
Company ID (IČO): 28086571